Your Privacy Is Our Priority
This privacy policy describes in detail how your personal information is collected, used, stored, and protected on the xxe66 platform.
1Introduction
xxe66 ("we", "our", or "platform") is a trusted online betting and casino service provider in Bangladesh. When you use the xxe66 website, create an account, or use our services, you voluntarily share certain personal information with us.
The purpose of this privacy policy is to inform you with complete transparency about how that information is used, stored, and protected. We believe that respecting your privacy is the foundation of a sound business relationship.
By continuing to use our services, you are considered to have agreed to the following terms. If you do not agree with this policy, please refrain from using our services.
Important: This privacy policy has been drawn up in accordance with applicable data protection regulations in Bangladesh and is reviewed and updated on a regular basis.
2Data Collection
xxe66 only collects information that is genuinely necessary to provide its services. We may collect the following types of information:
2.1 Registration and Identity Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- Preferred username and password chosen by the user (stored in hashed form)
- National ID card or passport details (when identity verification is required)
2.2 Financial and Payment Information
- bKash, Nagad, Rocket, Upay, or bank transfer account details
- Deposit and withdrawal history
- Transaction date, amount, and status
2.3 Technical and Usage Information
- IP address and device type and operating system
- Browser type and version
- Site access time, page view history, and session information
- Information collected through cookies and similar tracking technologies
2.4 Gaming Activity Information
- Game play history and betting information
- Records of bonus and promotional benefit usage
- VIP level and points history
3Data Use
xxe66 uses the collected information for the following legitimate purposes:
- Account Management: For registration, login, account verification, and password recovery.
- Payment Processing: For verifying deposits, withdrawals, and transaction history.
- Security and Fraud Prevention: To prevent unauthorized access, fraud, and money laundering.
- Support Services: To respond to your inquiries via live chat and to resolve issues.
- Responsible Gaming: To assess the risk of gambling addiction and provide self-exclusion options.
- Age Verification: To prevent anyone under 21 from using the platform.
- Service Improvement: To analyze user experience and improve the quality of the platform.
- Notifications and Communications: To send important updates, bonus offers, and account-related messages.
We will never use your information for purposes beyond those stated above. If you do not wish to receive promotional messages, you can have them stopped by contacting our support team.
4Data Sharing and Third Parties
xxe66 never sells your personal information or shares it with third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Payment Processors
To complete deposits and withdrawals, we share the necessary information with bKash, Nagad, Rocket, Upay, and our banking partners. This information is used solely for the purpose of verifying transactions.
4.2 Technology Service Providers
We use trusted technology partners for server hosting, cybersecurity, and data analytics. They operate under strict confidentiality agreements and may not use your information independently.
4.3 Legal Obligations
Under the laws and regulations of Bangladesh, we will be required to provide relevant information if there is a lawful directive from a government authority or court. In such cases, we will always share only the minimum information necessary.
Our Commitment: xxe66 never sells or commercially transfers your information to advertisers, data brokers, or any other third party.
5Cookies Policy
The xxe66 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.
5.1 Cookies We Use
- Essential Cookies: For keeping login sessions active, security verification, and remembering language preferences.
- Functional Cookies: For remembering your preferred game categories, display settings, and personal preferences.
- Analytics Cookies: To understand which pages of the site are used most — this information is collected entirely anonymously.
5.2 Cookie Controls
You can disable cookies from your browser settings. However, doing so may cause certain important features of the site, such as maintaining login sessions, to stop working.
6Data Security Measures
xxe66 has put in place industry-standard technical and organizational measures to ensure the security of your information:
- SSL/TLS Encryption: All communication between your browser and our servers is protected by 256-bit SSL encryption.
- Password Hashing: Your password is never stored directly — it is transformed through a strong cryptographic hash function before being stored.
- Firewall and Intrusion Detection: Our servers are protected by advanced firewalls and real-time intrusion detection systems.
- Access Controls: Only authorized staff may access your information, and only as needed for specific tasks.
- Regular Security Testing: We conduct regular security audits and vulnerability assessments.
Please bear in mind that 100% security on the internet cannot be guaranteed. We make every effort, but if a data breach occurs, we will notify you promptly and take the necessary steps.
7Data Retention Period
xxe66 will retain your information only for as long as it is necessary or there is a legal obligation to do so:
- Active Accounts: All information is retained for as long as your account remains active.
- Transaction Records: Financial transaction records are retained for a set period after account closure for legal and regulatory reasons.
- Inactive Accounts: Information for accounts that have been inactive for an extended period may be securely deleted or anonymized.
- After Account Closure: Only the information required for legal or regulatory purposes is retained; the rest is deleted.
8Your Rights
As a user of xxe66, you have the following rights regarding your own information:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: If there is any error in your information, you may apply to have it corrected.
- Right to Erasure: In certain circumstances, you may request that your information be deleted (where there is no legal obligation to retain it).
- Right to Restrict Processing: You may request that your information not be used for a particular purpose.
- Data Portability: You may request to receive your personal information in a common format.
- Opt Out of Marketing Communications: You can stop receiving promotional emails or messages.
To exercise any of these rights, please contact our support team. We will respond to your request within a reasonable time.
9Third-Party Services
The xxe66 platform uses services from reputable game providers such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, Microgaming, and NetEnt to deliver games. These providers have their own privacy policies.
While playing games on our platform, technical information related to the game engine may be sent to these providers' servers; however, your personal identity information is not shared.
Our site does not contain any third-party advertising links or links to external websites, so there is no risk of that type of information sharing.
10Protection of Minors
xxe66 strictly prohibits anyone under the age of 21 from using the platform. This platform is for users aged 21 and over only.
We verify age at the time of registration and reserve the right to verify age through a national ID card or other documents if necessary. If we become aware that a minor has registered, that account will be closed immediately and all collected information will be deleted.
If you become aware that a minor is using our platform, please inform us at [email protected].
11Changes to the Privacy Policy
xxe66 reserves the right to update this privacy policy at any time as needed. If there is any significant change to the policy, we will notify you in the following ways:
- By updating the "Last Updated" date on this page
- By sending a notification to your registered email address
- By displaying a brief notice when you log in to the site
If you continue to use the platform after a change, you are considered to have consented to the updated policy. We therefore recommend reviewing this page on a regular basis.
12Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
Email: [email protected]
Live Chat: Support is available 24/7 in Bengali.
We will generally respond to your privacy-related requests within business days. More complex requests may take a little longer, but we will provide you with regular updates throughout the process.
We always work with a cooperative attitude when it comes to protecting your rights. Your information is safe with xxe66.
Have more questions?
Our support team is always ready to help with any questions about privacy or data protection.